Changing which region your Metabase is hosted in
You may want to change which region your Metabase is hosted in to bring it closer to the people using it
- Plan for some down time
- Select a region
- Add the relevant IP addresses to your whitelist
- If your Metabase uses a custom domain, update your CNAMES
Plan for some down time
Most region switches should take less than 30 minutes. Your Metabase will be offline and unavailable while it changes regions, so plan for some down time.
If you’re using a custom domain, that region change could take longer, maybe up to 24 hours. That delay is due to DNS propagation (which is out of our hands).
Select a region
To change which region your Metabase is hosted in:
- Log in to your Metabase Store account.
- Navigate to Instances.
- In the instance you want to change, click Settings.
- Find the Hosting region section.
- Select the region you want:
- US West (Oregon)
- Europe (Frankfurt)
- Click Change region.
Add the relevant IP addresses to your whitelist
If you’re using a security group or firewall rules, you should add the relevant IP addresses to your whitelist.
If your Metabase uses a custom domain, update your CNAMES
If your Metabase uses a custom domain, you’ll need to update your CNAMES. DNS switches are generally fast these days, but it’ll take some time to sign a new certificate for that domain once it’s updated (up to 24 hours).
We recommend switching regions during a time when people are less likely to use your Metabase.
Need help?
No need to worry about backups (we have you covered), but if you run into any issues, contact support at help@metabase.com.